Pure Utilities
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First class service
First class service. We moved from Wave to Pure Utilities in June this year as we were not happy with various aspects of the company. We have had so many problems with utility companies in the past, I was quite wary about moving, as a lot of the time one company is as bad as the other. I can only say that our dealings with George Powell have been excellent and he is my point of contact. His communication skills are so good. You can always get to speak to him and he is so efficient. If he is not available at the particular time you phone, you are passed on to someone else who is always very helpful. I am delighted to find a utility company that is exceptionally good and even happier that you can actually speak to people that are helpful and efficient. This is a rare occurrence these days!