Like others I would rate 0 stars, avoid like the plauge
Like others I would rate 0 stars. Avoid like the plauge We asked for 2 discounted trial sessions over the phone but when we looked online Cluey had booked an additional 9 weekly classes following the trial. There was no cancellation option on the website, you can only 'pause'. Then we try to call we only get automated service with no option to speak to anyone. A tutor was assigned but a different tutor was waiting for us on the first session without warning. To be fair my son advised she was good but we were told that we could view the session back via video as it was recorded but the website stated we didn't even attend the session! However I would rate the sales and marketing departments as 5*+