Sandirabose Kaspathy

Sandirabose Kaspathy

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1
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1 out of 5 stars
Average rating

Reviews by Sandirabose Kaspathy

SR

SriLankan Airlines Official

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1 out of 5 stars

Hassle free rebooking?

I am of Sri Lankan origin and I used to book on this airline despite the awful admin described here by others. Most of it being true. I bought a return ticket LHR CMB. The promise was no hassle rebooking if necessary due to Covid. Wanted to change flight date and tried online two weeks before scheduled flight. The change was going to cost £425 plus £125 for changing flight. The return ticket I bought was £650. So much for huddle free rebooking. I checked QA and a new ticket costs £425. Making use of Covid 19 to rob the clients should stop. Never again sri Lankan!!! :(