Ancestry.com
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Registration process isn’t a good experience
I’m coming from 23andMe, and the experience so far is disappointing. First the app refused to activate my kit unless I created a new account, and then I got an email a two days ago saying that my analysis is done, the the app claims that it’s it’s not. It took 3 attempts to set up multi-factor authentication, and it only worked when I gave up on using MS Authenticator, which works fine for every other service. I’m hoping that things smooth out if I ever get my results. I’m hoping that the interface makes more sense once there are results, but I’m apprehensive.