Princess Cruises
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Terrible & Racist Staff !!!
Firstly, my wife booked this cruise to surprise me as a 50th Birthday gift to celebrate me turning the big 5.0. What a disaster ! The front desk counter 1 male crew was incredibly rude to my wife, and also what seemed like racist intent. She came back to the room crying and I told her to call the Manager immediately which she did. She got hung up on, so she had to ring back again. Nothing was really done and it was brushed off like it was nothing. I said to my wife let me go with you to the front desk and you point him out, and I will have a nice pleasant chat with him. She was too upset to go back and face him. I have lodged a Formal Complaint via email with Princess Cruises regarding this incident, and our terrible mini suit statesman room being the last room at the very back of the ship on deck 10. We couldn't get a good nights sleep due to this. No privacy from our balcony because people kept coming to the back of the ship to view from looking at us and through our balcony. So we had no privacy therefore couldn't use our balcony as much as we liked. Rocking of the ship is the worse at the very back, instead of the middle. My wife felt ill while trying to sleep. Last of all noise from other drunk passengers going past our room to go outside at early hours in the morning, waking us up from talking very loudly, and the outside door doesn't close. So for us personally the Coral Princess cruise to Sydney was a terrible experience.