Travelocity
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I reserved a car in Boston Logan and overcharget
I reserved a car in Boston Logan Airport via Travelocity for a week. Travelocity picked for me Budget the worst company in Boston. Travelocity charged $576.33 on 8/12/2022 in advance to my Master Card ending 1609. Surprisingly, Budget also charged $219.15 on 8/25. Then the saga continued at the Rental Car counter. The line was very long, estimated 100 or more people waiting. After about 40 minutes, I previously sent Budget all kind of information and she typed again the reservation had on line. The car had many signs of accident damage. Bumpers were loose twisted and the car had scratches everywhere. It had many large spots of bird feces on the top and sides. Inside of the car I found the previous renter's contract, many pieces on napkins, a bottle of alcoholic beverage and dirt. The gasoline level was 3/4 full. I have pictures to document all of this. Nobody was around to give me a different vehicle. I decided to drive the vehicle and drove to the exit gate since I was late due to the wait at the counter. The person at the exit gave me a pink slip stating scratches damage. He said bring back the car 3/4 full of gas....!!!!! I was told to go back to the counter to complain but I had to go because I was already late. He was visibly upset because I was complaining.... I returned the car I filled up completely with gas, Budget charged me $97.80 for “fuel service”!!!!!!! I used the car driving through tolls twice but charged over $219 It seems that Travelocity and Budget are Third World rental companies renting a dirty wreck charging 100 times more to go through tolls. I will file a formal complaint ASAP to many customer forums. Obviously I also demand refunding my cost. Peter G Medveczky MD Professor