iD Gaming
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Dreadful customer service and no exchanges. 3 mats from this company and…
Bought 3 mats from this company and ordered the wrong size by mistake. I asked if I could return the mats and buy the larger size, firstly it took nearly a month to get a response! Then I was told they don’t do exchanges. However, AT NO point during the buying process did they highlight this. I would never have bought from them if I knew this. The company told me this critical information is hidden in their FAQ!!! I had no reason to visit their FAQs. Now I’m left with three mats I can’t use and a company who won’t help. Please be aware of how this company operate. 21 May update. Asked for more details which I’ve supplied and still no response