Express Estate Agency
Read all reviews for Express Estate Agency →
False charging and poor communications
Took advantage of our inexperience in purchasing a home and asked us to pay 150 pounds to get the process started after our offer was accepted. Later on it became evident that this was (seemingly) to engage their recommended conveyancers to act for us (not communicated nor asked - we had our own conveyancer). Perhaps my fault for paying it without challenging the request but I have since asked many times to have this refunded and for the invoice for the payment. All requests over a few weeks have been flatly ignored. This is from a Sales Manager no less. Needless to say, I will be avoiding this company in the future.