Travel Trolley
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Avoid avoid, please read this review before going for this scamming company
Avoid avoid avoid. We had no unusual circumstances but if you might want to change your flight avoid this company. We paid extra on our tickets to have flexible flights being told before about added costs to change it and the price difference, thought that would not be a big deal…. Our return flight cost a total of £700 (for both), when we tried to change our flights in line with our tickets they told us it was a £130 FEE plus a FLIGHT DIFFERENCE OF £400!!? This is obviously a scam because after booking new flights this was not the price difference, for the single flight on the way back (yes that is correct). Furthermore their customer service is unbelievably bad and straight up rude! Please don’t use this company they are full of hidden fees and horrible hospitality, go with another! Edit in response to their reply: I clearly stated we knew about the added fees and price difference before getting the tickets. However they claim our price difference of flights is £400+, making the return flight apparently cost £700+ (more than both our outbound and inbound). Obviously this is not the case as the airline have personally confirmed for us and travel trolley are just trying to pocket the money. As I said before avoid avoid, this is horrible scamming company and I will never use them in the future (hopefully you won’t either).