Vessi Footwear
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What a mess
Horrible customer service. Ordered shoes 3 weeks ago. Never received a shipping update. Called, on hold for 50 minutes only to learn they were being shipped from Canada and the postal workers are on strike (not Vessi’s fault). Again, never heard an update from Vessi. After going back and forth i asked that my order be sent fed express. Learned that for some reason they could not FedEx to my zip code. I live in a neighborhood area, not rural as they indicated. So I had to give an alternate address for shipping. I receive packages to my address from FedEx, DHL, UPS, and other shippers. Why Vessi was unable to ship to my address is ridiculous. Anyway, god help me if I need to return these shoes, assuming they arrive someday. Will never consider buying from Vessi again. Just received notice that they can not express my shoes to me😡😡😡