Dell Doesn't stand behind product
I purchased what I thought was 6 month old computer from what I thought was a reputable online dealer and it turns out the computer had a dormant virus that surfaced and I could not get rid of it. I contacted Dell Canada, as I thought I had 2 years service according to purchasing agreement turns out Dell refused to service the computer citing it was almost 5 years old and I bought from 3rd party seller so they would not honor the warranty. Makes no sense it is made by Dell should be serviced by Dell I was not aware it was 5 years old the seller did not advertise that so I was duped both by seller and Dell and stuck with lemon
✓ Verified