Travelocity
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Travelocity cares nothing about the customer...
Travelocity does not represent the customer. Booked a room that upon arrival was filthy, had literal bugs, burned holes in one comforter, stains on the headboard that was covered up by pillows, hair all over the bathroom floor, and smelled terrible. I left within and hour (waiting for someone to help me there), and went somewhere else. The hotel refused a refund and Travelocity said, "We must explain that we operate under the policies of the vendors whose services we sell and we have no authority to circumvent or to override those policies. ". In other words, they care nothing about the customer. I used Booking.com to find another room in the area and they were pleasant to work with and empathetic to my issues with Travelocity. If you want to be mistreated and waste money then Travelocity is your to go.