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Robin Vaughan

Robin Vaughan

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Robin Vaughan

Singapore Airlines logo

Singapore Airlines

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1 out of 5 stars
Mar 17, 2022

What happened to Singapore customer service ?

What happened to Singapore customer service? I booked 3-4 weeks ago to fly to Brisbane (business class!). They took the money. I have NO proof of booking and NO contact from them. Sent two emails- NO answer. The googled UK contact phone 020 8961 6993 says 'out of use !'. Other UK phone lines say 'one hour or more waiting'. It recommends the 'Kris chatbot' which is useless except in shopping enquiries ! Are they still now operating with Covid staff? Used to be one of the highest rated airlines in the world.