Bob W

Bob W

Member since Invalid Date
1
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1.0
1 out of 5 stars
Average rating

Reviews by Bob W

ZO

Zoro

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1 out of 5 stars

I would give them zero stars if…

I would give them zero stars if possible. Same problem as other reviewers. Ordered a safe that was to be shipped in 5 business days. After nine business days days had lapsed, I called (waited 22 minutes for customer service) and was told the safe could not be shipped until October. I cancelled the order and was told my credit card would not be charged as it had not been shipped. I ordered the same safe from another vendor and received it the next day! Four days later, I get an e-mail that the item from Zoro had shipped and my credit card had been charged. Customer service agent now says that I can return the item and I will get a credit 7-10 days after the item gets back to the third party shipper. Obviously, I would not do business with Zoro again.