Michaels Stores
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Website is a nightmare to order
The last time I placed an order online with a gift card it turned into a nightmare and dealing with the online customer service was the worst. I swore I’d never shop there again. Unfortunately my SIL gave me a gift card this past Christmas. Ordering online is a bad dance, you click on an item, open the page and it’s not available at my local store (I was doing pick up) This happened so many times. Finally got my order in and I was then informed one item wasn’t available. I had to click on each order to find which one. Turned out when I added two of one item, they only had one. Then I changed my pick up date and that wasn’t acknowledged. For such a large corporation, they have the worst website ever. It is not user friendly in the least. Additionally, their products are grossly overpriced. Do some comparison shopping before you order from them. I’m so done with Michael’s.