TJ O'Mahony
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Delivery was a shambles TBH
Delivery was a shambles TBH. Was told delivery would come on a specific day, took the day off work and nothing came. The person I was in contact with up until that point went curiously silent on the day in question. Called the office in the late afternoon (second time that day) and said I could absolutely not take delivery the next day, and asked could it be done THURS/FRI of that week. She said no problem, dispatch would be on to me in the morning. As I was leaving my house the next morning, delivery driver calls and says he's there with the delivery. I put my business on hold (again) and take the delivery in. I mean it's not a rocket launch lads - better comms between yourselves would do you the world a good. I've worked in the courier business and placating the client was always the #1 thing. Evident that you don't give two hoots. Would never use you again.