Michaels Stores
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Online shopping with Michael's is a nightmare.
I love Michael's stores. I'm a member and and artist but the online shopping experience is a nightmare. It's really a shame! I've attempted to place online orders about 7 times and each time it is a nightmare. Something ALWAYS goes wrong. After spending another 3 hours trying to work out a problem with customer service this afternoon, I will never attempt to use their online store again. Customer service has attitude each time I've tried to contact them (which is necessary every time because something always goes wrong). They are able to find the order and cancel it but, nothing beyond that. Really not very helpful at all. Looks like Blick will be getting my business for art supplies from here on out. Much better customer service.