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Energy Ombudsman
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A very clunky process and only really…
A very clunky process and only really started to move once I was able to speak to a human being. That said, Ombudsman found in my favour and ordered Octopus to conduct a meter accuracy test. Still waiting for the full meter accuracy test under Schedule 7 of the Electricity Act 1989( they have only done a simple resistance test) and had no response from the Ombudsman despite contacting them several times