Contractor Appointments
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Poor Quality Leads
Poor Quality Leads, poor customer service. We only still use Contractor Appointments because we are on a pay-per-sale program. They have tried several times switching to a pay per demo or pay per lead program and I would never pay for their leads because the way they go about getting the leads is shady & deceptive, which causes the poor quality leads. When you give them feedback, they act like they hear it, but they don't really care. The reason the lead quality is so poor is that they advertise their "costguide.com" site by posting videos on social that lead consumers to believe they are signing up for a "government program" like weatherization that gets them windows for "next to nothing" and then while they mean windows for "as low as $69 per month" the text says Windows $69. So a large majority of the leads are consumers who don't have 2 dimes to rub together who are hoping they can get windows for free from the government or that the windows cost $69 each. Then they turn around and sell to contractors who have high end windows so when we get out to these houses people have no income, no credit, the house is in poor condition, and they can't afford to buy windows. Out of every 1000 "leads" they give you, you'll maybe run into a very small handful of sales (20 tops) but in the meantime you end up paying out fuel & time running around to homes that have no means to buy windows and the commission you pay when you get a sale is 18% which is about 3% above standard for marketing commissions in the industry. I would only suggest using them if they offer you pay per sale program because if not there is absolutely no way to get a return on investment when you pay for 1000 bad leads to get maybe 20 sales.