No show and no comms!
Ordered some hardwood ply and some floorboards on Sep 15th, for delivery on 20th... 2 days later than they offered. 20th came and went without delivery. Email sent that PM asking for an update.... no response. Chased through on 24th using webchat and only after this chase did they seemingly realise that my delivery was outstanding. Blame placed on the supplier, and while they offered to try and get a new date, the lack of competence meant i cancelled the order.