Singapore Airlines
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CS is terrible from Singapore airlines NEVER AGAIN
Tried to call the CS since they changed our flight, this wasnt possible. we tried for 3 days to contact even wrote an email. no reaction. So we excepted the change no choice. Than they lost our baggage in Cebu 1 suitcase. A lot of hassle to get it back because, of course cant reach the cs, and went back to the airport to collect the bag, which costed us a whole day. At the returning flight we made a mistake and had 4kg from the 70 overweight. we tried to ask to exchange of the bags to handcarry, but the belt already put it away. So only option take out or pay. So we asked to make an exception because of the inconvenience from the lost of the suitcase first day and without a blink the reaction was call cs if you want to complain. So we paid 180euro to continue.. They flight itself was oke, but Never again to travel with singapore.