Outrageous and no apology or explanation
I discovered yesterday that my home, that I purchased in 2018, shows that it was listed again in January 2022 - which it most certainly was not! Having contacted Rightmove to find out how this happened, I was told that this happens when the listing is archived; yet other people I know, who bought properties years before I purchased mine, still show the actual date of the listing before they purchased it! Why would it not state, 'Date of archiving' rather than 'Property last listed January 2022' - and if it was archived, how come all the marketing information including photos is still there...? I have now got to provide private information about the house sale to Rightmove, including the Title, correspondence with my solicitor and also my ID. I find it outrageous that I have to provide this information to a company that I actually have no dealings with, but who have made an error and are trying to blame it on their 'archive' system as if this a normal thing to happen. Why only my property would be given the wrong information about the last time it was listed, and nobody else appears to have this problem, is anyone's guess. A property showing that it was listed but no sale made, can give negative impact to a prospective purchaser, should I ever actually want to move. Edited to add: No apology or explanation as to how this came about. I was worried that some scammer was trying to sell my property - as you read about such things nowadays - and paid £7 to obtain an up to date copy of the Register to put my mind at ease. The response below is unacceptable. How did this happen? And why?