EO Estate Agents
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Misrepresentation
EO agency tried to sell us a property with a private garden. The garden was in fact shared and we only found out 3.5 months into putting the offer in. Initially EO agency did not admit there was an issue and put a lot of pressure on us to ignore the fact we were not buying what had been advertised. We tried extremely hard to resolve the issue and move forward with the sale but it was impossible, the vendors pulled the sale and put it back on the market. EO would not talk openly about it as it appear they were nervous to admit their error. We viewed the property 3 times, once with the vendor and twice with EO’s agent. Every time we clarified the garden was private and not shared with the property below. The floor plan also indicated the whole garden was private. This was incorrect. We were left with thousands of pounds of fees, the sale of our flat fell through and were not able to move.