Travelocity
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Overcharged $500 on flight change
I had to change flights due to Covid - I followed the steps on Travelocity and selected the new flights. It stated I had to call. After getting called back their agent "Vicky" stated it would be $78 more per ticket for five tickets - then lost everything, started over and bumped it to $109 more per ticket. They then indicated I would have to wait two hours to know if I would get the tickets in question and indicated they emailed me which has not happened. While talking with the agent I researched the same flights ON TRAVELOCITY again and found them for only a $8 bump. Travelocity "support" I feel was fraudulent and I will be reporting this to BBB and every travel review website I can find. Their agent tried to pass off a fee bump as an airline fee when the airline clearly states there is no fee.