Oh! Nuts
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Delicious Products But Delivery Service Needs Improvement
I will preface this evaluation by saying the recipients loved their Biscottis when they finally got them. The box of 18 were decorated beautifully. The first recipient found his in his locker of his apartment building. It was secured there as he was not home. The 2nd recipient, my doctor, never got her gift, even though you said it was delivered, so I purchased another one. She did get it the 2nd time, as we had it delivered to a more secure office, but I was appalled to see a photo of where the delivery person left it. It was left outside her office next to a trash can. Anyone passing by could have helped themselves as what I believe happened to the first gift. Delivery people need to be told not to leave packages in front of doors in public buildings. I called and spoke to your associate and explained the situation. I wanted her to show good faith for your company and refund me for the first gift my doctor never received. She got off the phone and promised to call me back so she could research it some more, but that was last week, and I have not heard a peep from her. Can someone please contact me? The order number is 3478773. Thanks.