American Freight Furniture, Mattress, Appliance
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EXCELLENCE
I'm a FAITHFUL Customer of American Freight East Main St for the last 5 years easily. The reason is because of their Staff. I get the BEST Customer Service EVERY single time I go into there store on East Main St. I have to say ....a month of so ago, I went to the store on Morse Rd & walked right back out because no one ACKNOWLEDGED me. The Customer service was horrible. People just standing around at the service desk. I didn't feel welcome at ALL. BUT when I walked into their East Main St location no matter how busy they may have been, they've ALWAYS ALWAYS acknowledged me & were ready to help. A VERY friendly environment. The last couple of days I went in to get another piece to my previous purchased & literally waited for Debra to finish up with a Customer & asked for her assistance because she have helped me before. She helped with NO problem or questions asked. Then I went in today 12/14 to pick up my purchase. She was busy & I was going to patiently wait however another associate, I hate describing him this way, but a very friendly & professional African American. I didn't know/get his name. He was willing to Assist me & he was even AWESOME. I will continue shopping there as well ad sending customers their way. Thank you ALL for your WONDERFUL Customer service. It takes a TEAM! You ROCK❤❤❤❤