Yü Energy
View company profile →
Worst energy supplier in the world
Yu Energy are the worst energy supplier I have ever dealt with in thirty years. My business was switched to their supply by a third party without my express consent. We tried to set up an online account with them multiple times with no success and no assistance from their customer service team. For this reason, we were not able to view our bills. Despite numerous attempts to contact the company, without warning they switched us to a PAYG meter. After charging us over five hundred pounds to switch back to regular supply, which was 11 days ago, our supply has not been switched back and Yu energy have cut our supply fully leaving our business unable to operate, even though we are significantly in credit with them. I would rather liquidate my business than continue to work with them as an energy supplier. Their customer service is dreadful and this has been the worst experience I or my team at work have ever had with any energy company. I cannot recommend strongly enough to avoid ever using their services and only hope that someone reading this will stop and think before signing a contract.