Curaleaf Clinic
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Curaleaf terrible customer service
We’ve been using Curaleaf for months without issue however the first time we raised a complaint about a batch of oil their customer service was abysmal. Initially we had to wait a weeks for them to engage with the complaint, which was a batch of faulty oil, taste was awful and use made the user feel sick. These things happen, occasionally the manufacturing process goes wrong and we understand however Curaleaf were in total denial. They refused to accept there could be anything wrong and closed the complaint saying there was no fault and no refund would be issued. Unbelievably bad customer engagement with people who had been long time customers. No more, we’re moving to another provider if that’s how little Curaleaf think of regular customers. Goodbye.