BHS TRAVEL
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First & Last Trip with BHS
This winter I travelled with BHS around Norway (Lofoten to be precise) between the 5-12 to the 11-12. When looking through the website and the offered trip the itinerary looked adventures and simply full of amazing trips. The trip was booked six months before departure date, until today I never received my 1st payment confirmation. The communication prior travel was poor and one was left in the dark until the weekend before departure. Up until a day before flying I haven't received my boarding pass. The layovers were reasonable but makes one wonder if and when the flights were booked. With that being said our return flights were booked without luggage (although flight to Norway was booked with!) which caused that three people's luggage is still stranded in Oslo as I am writing this. Throughout the trip it was very clear that some members of the group were more interested in solo travelling however the group plans were always adjusted to the needs of one individual at the time, which made it a very frustrating experience & it at times group members behaved beyond disrespectful towards others cultures with the excuse of "this is the Italian way". Personally I spend a lot of extra money which I was not anticipating. Of course I am always happy to spend money on extra requests but the common funds were used only on the dinners for the Italian Group as it was not explained to us properly. Generally the communication within the group as well as the agency was so poorly and most of the time one had to ask multiple times to find out future plans, just to realize those were changed last minute due to individual preferences by others. With all this said! The coordinator was a very kind & friendly person and made sure I was okay as she saw that I was not feeling satisfied with how the trip turned out to be. In case the coordinator ever parts with BHS I will 100% travel with that person again. Norway 10/10. Stunning country with a landscape more beautiful than pictures can describe. BHS 0.5/10 (simply because they hired the right person for the job)