KIA
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KIA couldn't care less .......
After a long argument over 4 faulty alloy wheels where the finish is failing through no fault of ours, we decided, against our better judgment, to allow Kia to send them for refurbishment. They use the Wheel Company for the repairs....... Alloys came back in an atrocious condition. Alloys themselves have been damaged during the stripping process, diamond cut finish is appalling and the lacquer appears to be opaque or colored on the face - an absolute joke. Kia Stourbridge were embarrassed and said they wouldn't be paying for the refurb work. AND the technician damaged the finish putting them back on ! We have asked for new alloy replacements. This has been refused by Kia Customer Care - which needs renaming Kia We Dont Care - and unbelievably, we are told they will need to go back to the Wheel Company AGAIN for them to refurb them again - seriously ! I'm not going away and about to go legal AVOID - or be prepared to be let down by a company that simply doesn't care. PS We will NEVER by a Kia again ..........