Rase Veterinary Centre
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Had an appointment for my dog to be checked for a wound
Had an appointment for my dog to be checked over & after turning up on time was still waiting 10 minutes later. On asking how much longer we would have to wait was told very dismissively that emergencies had cropped up which were far more important than us. That might have been true but if I had been told on arrival of this then I would have totally understood. The receptionist though seemed to object to me even asking the question & was extremely rude in her reply. This is not the first time myself or my dog have been made to feel like nuisances & my wife who also accompanied me this time said she had also felt the same vibe.I joined initially because they were local & thought local was best but in there you only get the feeling of an uncaring corporate machine