Singapore Airlines
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Great airline but wheelchair handling Changi appalling
Firstly I want to acknowledge the excellent service and hard work of the flying crew who are amongst the best that I have flown with. However as a wheel chair passenger I have to flag the fact that at Changi airport for the second year in a row I was dumped outside the boarding gate by the ground assistance staff and left to flag down a passing attendant to get help to get into the boarding gate. The guy who dropped me off said he would contact staff which he either never did or they failed to respond. Subsequent confusion and physical stress at the security check in despite a tag indicating my assistance required status. With instant back inflammation due to my condition. So if you are a wheelchair passenger avoid Changi. PS...the security cameras never lie. I will now try to avoid transit at Changi. Twice bitten...