Premier Property Lawyers
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Big regrets for using this company
Almost 2 years after completing my move, and in the understanding that payment had been fully settled with premier property lawyers, I unexpectedly received a letter saying that I owe them another £162, but it said NOT to pay now. I tried to contact them to ask what this was for but I couldn’t get through to the conveyancer and my messages went unanswered. A couple of weeks later I received a letter in the post asking for urgent action to settle the amount otherwise they’ll “resort to the courts to settle this matter”. It gave me 5 days from the date in the letter to make full payment, but the letter didn’t arrive until 7 days after it was posted. I called the switchboard and was given another number to ring. Nobody answers this number and it just says that their “agents” are helping other customers, invites you to leave a message and ends the call. I have been calling endlessly and it appears they have no intention of picking up the phone or explaining why suddenly after almost two years I have another bill to pay, and why it could wait two years and then suddenly it’s so urgent that they have to threaten court action.