SilkFred
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Do not use……Scammers
Do not use……They intentionally delay refunds and are impossible to contact. We returned two items and received confirmation of the fact that they had been received by Silkfred. In line with the stated returns policy, which stated refunds could take up to 14 days, we waited for the monies to be returned to our credit card. After 20 days nothing. We then tried to make contact with Silkfred but could only correspond via their “bot”. We were advised the refund had been processed and to expect the money to be refunded within the next few days. Well, we’re still waiting, now almost four weeks later, still no refund. Appalling service, no customer support, essentially a scam trader…. Use at your peril…..look a their reviews….we’re not the only ones to be saying this.