Michaels Stores
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I can’t believe how bad my two curb… not mount
I can’t believe how bad my two curb side pickups were handled. The 1st one I went in because someone parked in the posting stall. They handed me a bag and nothing was even mine. She went back and grabbed my bag. Once I got home more than 1/2 my stuff was not in the bag. I had to go all the way back just to get my items to finish my projects. The 2nd time I ordered, I got my confirmation that morning but when I got there to get out they were saying they were have electronic issues. I asked the lady that I have already paid for it and it should just be in a bag. She was very rude and so unprofessional. She finally asked me what my order # was and my name. She can me out and handed me a bag, it bag wreaths in it so I thought it was mine. While waiting for this lady me and another customer were talking and could not believe How rude this stand in manger was. I told her that I have been on the store a few times and each time she was always rude or acted like you were stupid or you didn’t exists. I actually worked so this store at one time and I can’t believe that the true manager lets her treat customers like she does. I truly lost my happy attitude when I see her. It’s like she is a negative cloud that wonders some spitting on people. I know what customer service means and how it brings customers back to the store. I got reviews back on me at least one a week. I knew how to treat people and make them Feel important. I have spent over $300 on supplies for my wreaths, flower arrangements etc this year and with the way things have gone with Michael’s o am wanting to shop else where. This really disappoints me as I have always shopped at Michael’s and that of why o wanted to with them. If the lady that thinks of customers as an inconvenience I won’t be the only one changing and Michael will start losing more customers and word of mouth gets around as well.