Dan Murphy's
Read all reviews for Dan Murphy's →
Online order - 2hr delivery or 2-4 day delivery
Absolutely appalled by current experience and totally lost me and my family as customers. Have used previously and found service and products of good standard. My experience - yesterday I ordered on line a selection of drinks that I wanted delivered in 2 hours from my local store. I selected the 2 hour delivery at $15.00. I made payment it went through and I saw that the price had reduced, I just assumed it was the member deal. Anyway checked the order this morning and it was 2-4 day delivery. Well, that's okay I thought, I'll just duck down to the local and pick it up. Only to be told it was coming from Burleigh Heads (I live in the Redlands area). I couldn't believe it - how eco unfriendly is that when products had previously been available in that store. Worst was the unrelenting Customer Service Manager who had obviously had similar experiences because she gave me all the options - that wouldn't work. Wow, thanks. Not very customer friendly.