Brian

Oct 27, 2023

Awful

They need to quit it with that fake generic response of "we would love the opportunity to discuss this further with you". That discussion literally went like this " looks like someone from Trust & Safety reached out to you". I'm really not all that surprised their rating is so awful. Trust and safety did respond to me. They told me that my current account is deactivated and any account I try to make in the future will be as well which would ban me for life from ever using their service. Wish they were very vague about the details for which my account is banned but strongly implied that it was due to their fraud detection tools that they clearly don't know how to operate. I was not committing fraud I was trying to place my first order. If favours trust and safety would have taken the time to investigate their allegations about me they would clearly see that they got it wrong.