Traveluro.com
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Please avoid at all costs!!
Please avoid booking any trip with them, they are a scam and their customer service is terrible. I booked an hotel through the Traveluro website, but when I arrived at the hotel the owner told me that there was no reservation under my name. I called Traveluro contact center multiple times during that day, but no one was helping me, so I just booked another hotel. The worst thing is that I then requested a refund to Traveluro, which they are not willing to give it to me, because they claim that the room was available for me (even despite I have an email from the owner stating that I didn't have any reservation!!). I have been trying to receive the refund for 2 months, but I haven't made any progress, so I'll probably need to start a legal action. PLEASE PLEASE stay away!!