Hafod Renewable Energy Ltd
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Do not use Hafod!
Do not use Hafod! I have had a heat pump installed in August 2022 by Hafod costing £13.5k (£5k was government grant). In less than a year the element to cylinder failed, it kept on taking out circuit to my consumer unit. Not knowing the cause I paid for electrician who advised it was the element. It has taken 6 months for Hafod to come back to me saying it's not under warranty and want charge me £350 to fix. I'm challenging this, needless to say to avoid any problems I would encourage people to seek a company more reputable and avoid these disputes. Although Hafod finally solved the issue with my hot water cylinder after seeking legal advice, the second element has failed, clearly this shouldn't be happening and clearly a fault with the install.