phil franks

phil franks

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1 out of 5 stars
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Reviews by phil franks

AN

Anglian Water

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1 out of 5 stars

If only we had other options to choose from

So, anglian water set up a direct debit with me, and told me the dates my payment will go out, fair enough, however, they told me the wrong amount, meaning the DD bounced. Since this, they will not let me set up a new DD, they will not let me set up any form of payment plan, and they are demanding the whole years payment via a debt collection agency. My question is , HOW can you be IN DEBT for services you haven't received yet??? They are demanding full payment from now to October, and apparently my credit rating has been marked. They have the audacity to put on your account "if you are struggling, we are here to help " .... yeah , right.... about as much help as a knitted umbrella!! Disgraceful company.