Janet

Jan 3, 2022

Unprofessional and unacceptable. Unfortunately my experience wi this…

Unfortunately my experience with this estate agent was far from good. I recently approached them to view a property in Turkey. Fergus responded saying that he was happy to arrange the viewing but gave me a bit of a lecture because I had not responded to his previous messages. Although I did reply saying that I won’t be able to view any properties at this time. I was subsequently bombarded with emails asking if I was still looking for a property, which I did not reply to. However, I apologised and explained that life had been rather hectic. To my amazement, his response was unfortunately yet another very condescending lecture about not responding to his emails in 2020, asking if I was still looking for a property to buy. Surely the fact that I had informed them that I was not looking to purchase a property at that time should have been sufficient. I was flabbergasted to say the least. At that time I was grieving, my brother had died and I was ill which resulted in my having two operations. I explained this to Fergus and he has not bothered to reply or arrange the viewing. He has shown no compassion or understanding of my situation and done exactly what he accused me of doing, not responding. I think his attitude is extremely unprofessional and considering he is a director of the company totally unacceptable. I would definitely not recommend this company.