Phix Clothing
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Great customer service, but poor washing! Shape loss and shrinkage!
The clothing range and style is exceptional. Not all for me, but love the shirts and the velvet jackets. I purchased 3 shirts and 3 polo t-shirts a few months back now. On arrival quality and feel looked good. Being a dad of a 2yr old they clothes got hung up ready for the next gig/party/night out I managed to get to, I have recently warn one of the t-shirts and one of the shirts and they don’t wash well at all. Following the label washing instructions both have shrank and lost shape. I am very careful about my clothes care and take extra time to wash stand out pieces on there own away from the day to day clothes wash, but even on a low temp/low spin wash they are a one wear but! Not got much hope for the others through the wash now! c£600 worth of tops for one wear use is exceptionally steep and not great for sustainability! UPDATED: after exceptional aftercare and communication I have upgraded for 2* to 4*. Even though clothing was bought a few months back after a few e-mails and photos the Phix team offered to replace some items. Great customer service, but I’d still advise to WASH SHIRTS on cold, not at 30*, and on low spin.