Energy Ombudsman
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Very poor
I found that the ombudsman did not act favourable to the complaint I had with British Gas . After writing a lengthy report on all the mistakes British Gas made and overcharging me . It was an absolute waste of time dealing with them , the case worker was useless and after getting in to a heated discussion with her I realised she was actually on British gases side . The stress B G caused was horrific sending demands for money and debt collection company and solicitor letters all while we were going through a complaint procedure, all this was put aside by the case worker and just said the bill was correct not thinking that BG doctored the bill as they purposely did not let us see this till the very end . They say you get what you pay for I payed nothing and got absolutely nothing