Zurich Insurance UK
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Communication is very poor and time…
Communication is very poor and time consuming. We had our passports stolen while away on holiday. It's taken over a year and even though we had police reports and numerous documents our claim was turned down because the passport hadn't been in a safe. Our hotel room never had a safe. Emailing and scanning all the documents was very frustrating and time consuming. It took weeks for anyone to come back to us. I definitely wouldn't recommend. M