JS Law
View company profile →
I am reposting this review as it was…
I am reposting this review as it was removed by JSLaw and Trustpilot. I am writing to express my extreme dissatisfaction and utter disappointment with the service I have received from JS Law regarding the sale of my property. I am demanding immediate action today to rectify this unacceptable situation. The contrast between the exceptional service I received from Molly Davis during the sale of my father's property and the shocking lack of basic communication during my own sale is astounding. Molly set the bar high with consistent weekly updates—even when there was no new information to report. That level of professionalism gave me confidence and peace of mind, enough for me to return to them when selling my property. In stark contrast, my current experience has been nothing short of disgraceful. I have received no updates whatsoever, despite being in a crucial phase of the sale. Multiple messages and emails have gone unanswered, not even acknowledged days later. Update - I have now had multiple requests for documents already sent to them, requesting I pay for indemnity for a double glazing certificate that is sitting in their system. To today being informed for the first time in the process, they are waiting for my current mortgage redemption figure from my bank. I haven’t had a mortgage for months, I am a cash buyer. All of this smacks of delay tactics to me I would never advise anyone to use JS law. If I could give them zero stars I would