Express Water
View company profile →
Great product. Poor response to telephone messages soliciting help designing system
The product is well priced and attractive, and seems extremely well made. The plumber who installed for me was very impressed. He objected to my purchase of a separate sediment filter, which was pushed as a low price add on at checkout. His objection was that my anti scale system already performs this function. I had called Express Water 3 times over the course of a week or more prior to purchase. I was seeking assistance in designing the best system for my need to reduce hard water as well as purify. I never recd any response which is why I had to select my own system and therefore purchased the redundant sediment filter. Failure to respond to emails or telephone messages, especially when I said it was to solicit help in selecting a system, is why I reduced my review by 1 star. Otherwise, I am very satisfied with the system