RA
Ralphs Grocery Company
View company profile →
Online shopping exp. HORRIBLE
Online shopping experience was HORRIBLE. Didn't have product I ordered but was still charged, then requested to cancel my order online myself through my account. Logged into account to cancel order and could not was prompted to contact their call center which to no surprise is located in India. Reached rep who could barely speak English and who could not cancel order and asked me to log into my account to cancel. When I told him I couldn't he advised nothing he could do. WTH?! Complete circle jerk only to find out they will automatically cancel order if not picked up after certain smh for as OVERPRICED as this place is, you'd think they'd invest in a better system. Will never use again.