Bellco Credit Union
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I have to agree with all of the other…
I have to agree with all of the other negative experiences here, customer support is worthless. I paid my car loan on time for 7 years. During the pandemic, they allowed me to push a couple of payments which I was super grateful for but I didn't understand that they were not extending my loan to cover those payments. I knew that my car was almost paid off and was getting SO EXCITED! Finally! It would be paid off since I haven't been able to afford the repairs on it for the last 4 years. I logged in to my account to see if I had a month or two to go, only to find my account in default, even though they took my payments. WHAT? How could I be in default when they are taking my payment every month? After at least 15 conversations, I got NOWHERE. They said the contract ended and the balance was due in full. That was three payments in one month!! I live on disability!! They would not extend the contract, they would not give me a loan for the two months, they would not take a credit card so rather than lose my credit I gave up my grocery money. How ridiculous and heartless can they be? STAY AWAY FROM THEM!!