ZE
Zen Internet
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DO NOT contract their services.
DO NOT contract their services. Living in Edinburgh around EH8-EH10 where the internet should work perfectly. It just doesn’t. They have changed our router and our ONT but keeps not working. We are emailing them non stop and they don’t provide us with any solution. Worst thing is that we rely on internet to work and they won’t let us cancel the contract because of the minimum term. We have had 3 engineers home trying to fix it and it still doesn’t work. We just want to get out of their horrible service and customer experience but won’t even let us. If they were providing a service I would understand it, but they are NOT