ASIANA AIRLINES INC.
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Awful experience
Awful experience. It was my first time taking Asiana from Los Angeles to Manila with a layover in Korea Incheon airport. I never check in mine and my husband's meds since I don't want to risk losing them if my luggage gets misplaced so I hand carried them and brought 1 change of clothes each and documents in our carry on. We were below weight limit for carry on, including our personal items, verified at check in at LAX. During our layover in Korea we bought a couple items at duty free that was put in clear, sealed bags and we were assured was ok. Nobody said anything at boarding,but when I was about to enter the aircraft the flight attendant refused to let me board with the duty free items,insisting I check in my carry on with medications. I explained that I cannot do this, our checked in luggage was also under weight limits so I could have put it there if I wanted to,but this trip was month long and I did not want to lose our meds. I was forced to open my carry on at the side of the line with people looking on to out the duty free items inside the bag. Even the flight attendant lady was surprised that the carry on can accommodate the items. I could have put it in while waiting if I knew that bringing the sealed shopping bags from the duty free shops were not allowed. We travel quite extensively and have never had this issue. She was just extremely rude and inconsiderate. I complained to Asiana but they just gave me the weight limit list- I was Below the weight limit, that was not the issue. It was the attitude of the flight attendant and lack of communication. Also they need to let duty free employees know that shopping is not allowed if it is not.